hotels in paris

Wife and I came across Planigo.com whilst looking for 3 nights stay in small hotel late January.Day before departure site indicated we had booked 3 night in Montmatre-availability checked on site.Within 5 mins phone call from Planigo to say hotel full and only availability in Comfort Inn in Montparnasse 450 euros cf 280 originally quoted in Montmatre.Flustered in to accepting.To add insult discovered we would have saved 70 euros booking direct according to advertised price in hotel.Complained to Planigo and Comfort.Told price been put up by manager for that weekend because of fashion show!Worth complaining to ABTA AS Comfort are in UK as well as France?Complaint went to Comfort London and Planigo.Any comments?I thought I was experienced at hotel bookings!

John

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I suggest you place %26quot;planigo%26quot; into the search box in the upper left of this page and see what has already been written by others on this subject.

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I don%26#39;t have anything helpful to say - just that I don%26#39;t like to book thru 3rd party agents and this is a good example why not. Much preferable to deal directly with the hotel. It sounds like your trip has already been taken?

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Aaagh!Looking at Planigo in search was a revelation.Visa bill now been paid-worried that they have my details and try and do another deduction.More likely to book direct now AND do search on Tripadvisor.Hotel chains who have an arrangement with Planigo-don%26#39;t they have a responsibility and do they take a cut from the increased charge?Worryingly after we arrived an english lady and young son were being turned away from the reception desk.Wish I had spoken to her now-see if she had been duped by Planigo.

Thanks for replies

P.S.Comfort Montparnasse very basic rooms,noisy facing busy road,breakfast in room not comfortable.Forget it.

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Hi Taff, I am sorry to hear about that horrible experience with Planigo. Remember to post a review of the hotel on TA Hotel Reviews.

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